Privacy Policy
Privacy Policy
At novaecom (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website https://novaecom.in/ or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely through payment gateways)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Referral Source
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Detect fraud and maintain website security
- Send promotional emails and offers (only if you opt in)
- Comply with legal obligations
3. Payment Security
We do not store your complete debit or credit card details on our servers.
Payments are securely processed through trusted third-party payment gateways using industry-standard encryption.
4. Cookies
Novaecom uses cookies to:
- Keep you logged in
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Analyze visitor behavior
You may disable cookies in your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted third parties such as:
- Shipping and courier partners
- Payment gateway providers
- Website hosting providers
- Analytics services
- Government authorities when legally required
All third-party partners are expected to protect your information.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no online transmission or storage system is completely secure.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored information
To exercise these rights, please contact us.
8. Marketing Communications
If you subscribe to our newsletter or promotional updates, you may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
11. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
novaecom
Website: https://novaecom.in/
Email: atnovaecom@gmail.com
Phone : 9544361813
Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM