Terms of Service

Terms of Service

Last Updated: August 5, 2026

Welcome to Novaecom (“we,” “our,” or “us”). These Terms of Service govern your use of our website, https://novaecom.in/, and all products and services offered through it.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.


1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • The information you provide is accurate and complete.

2. User Accounts

You may be required to create an account to access certain features.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Restricting access to your account.
  • All activities that occur under your account.

Please notify us immediately if you believe your account has been accessed without authorization.


3. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate.

However, we reserve the right to:

  • Modify product prices without prior notice.
  • Correct pricing or typographical errors.
  • Discontinue products at any time.
  • Limit product quantities.

Product images are for illustrative purposes only. Actual colors and appearance may vary depending on your screen settings.


4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit quantities purchased by an individual or household.

If your order is canceled after payment, a full refund will be processed using the original payment method.


5. Payments

Payments must be completed using the payment methods available on our website.

All transactions are processed securely through trusted third-party payment providers.

Novaecom does not store your complete payment card information.


6. Shipping and Delivery

Estimated delivery times are provided for convenience only.

Delivery may be affected by:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Incorrect shipping information
  • Events beyond our reasonable control

Novaecom is not responsible for delays caused by third-party shipping providers.


7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products must meet the eligibility requirements outlined in that policy before a refund or replacement can be processed.


8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Text
  • Icons
  • Website design
  • Software

is the property of Novaecom or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content without prior written permission.


9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with website functionality.
  • Copy or scrape website content without permission.
  • Misrepresent your identity or provide false information.

Violation of these terms may result in suspension or termination of your access.


10. Limitation of Liability

To the maximum extent permitted by law, Novaecom shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website.
  • Delays or interruptions in service.
  • Product availability.
  • Technical issues.
  • Third-party services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


11. Disclaimer

The website and its content are provided on an “as is” and “as available” basis.

We make no warranties regarding:

  • Continuous website availability.
  • Accuracy of website content.
  • Error-free operation.
  • Compatibility with every device or browser.

12. Third-Party Services

Our website may integrate with or link to third-party services, including payment gateways, shipping providers, and analytics tools.

We are not responsible for the content, policies, or practices of these third parties.


13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.


15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our registered place of business.


16. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Novaecom

Website: https://novaecom.in/

Email: support@novaecom.in

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM